Frequenty Asked Questions
A:
Absolutely. If you are experiencing a plumbing emergency, give us a call or contact using the Request Service form.
A:
We are located in San Mateo proudly servicing San Mateo, Burlingame, Hillsborough and the surrounding areas.
A:
Cosentino Plumbing and Backflow Services is a full-service plumbing company. We handle leak detection, video inspections, clogged drains, sink and toilet repairs, showers, water heaters, and, of course, backflow systems. Our experienced technicians manage everything from routine maintenance and system upgrades to emergency repairs.
A:
Yes, absolutely. We are fully licensed, bonded, and insured. We carry comprehensive liability coverage and worker’s comp to protect both your home and our team, and we’re always happy to provide proof of insurance or our license number upon request.
A:
Yes, absolutely. We stand behind our work with a 1-year warranty on all labor, in addition to the manufacturer warranties on any fixtures or parts we install. If anything isn’t working as expected with our installation or repair, just let us know and we’ll make it right at no extra charge.
A:
Depending on the type of work, for standard installations and replacements (like water heaters or fixtures), we offer simple flat-rate pricing. For complex troubleshooting or leak detection where the scope isn't clear until we get started, we bill at our current hourly rate. Either way, we always discuss pricing with you before turning a wrench.
A:
Yes, we charge a flat $100 diagnostic fee to come out, evaluate the system, and determine the exact problem. Once we identify the issue, we give you a clear, upfront quote for the repair so you can decide how you’d like to proceed before any work begins.if If you choose to move forward with the repair, we apply that fee.
A:
We provide free estimates over the phone for straightforward installations and replacements. For repair or diagnostic visits, we charge a standard service fee to come out and locate the issue, but if you choose to move forward with the repair, we waive that fee entirely.
A:
Yes. We strive to leave your home or business cleaner the when we arrived.